List of useful links

14th August 2022

When clients come to visit us, we often put a piece of paper in the bags with useful links. It’s quite hard to keep this up to date! As things change, or we discover a new service, we make updates. We thought it might be helpful to add it here, and you can directly click on the links for more info. If you find an error or have a suggestion please email us –  [email protected]

Thank you!



  • (National, Trussell Trust) Help through Hardship for free to talk confidentially to a trained Citizens Advice adviser0808 208 2138. Open Monday to Friday, 9am – 5pm. Closed on public holidays. They can help address your crisis and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank. Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK.


  • Citizens Advice Bureau 0344 848 7919. Or, freephone on 0808 2787 897 Monday to Friday 9:30am – 2:30pm
  • Step Change: charity, free debt advice online, will support you for as long as needed.
  • Universal Credit: comprehensive info here on Citizens Advice website.


  • BANES Food Finder A list of all the community fridges, pantries, FOOD clubs, foodbanks etc in BaNES.
  • Keynsham Community Fridge: inside Temple Street Canteen (next to the bike shop), the fridge and pantry shelf next to it have donated food available for anyone to take, for free. Mon – Saturday, 08:30-4pm + Sunday 10-4. Facebook & Instagram.
  • Join your local (Keynsham) FOOD Club – Keynsham Children’s Centre, 65 West View Road BS31 2UE. Thursdays 1-3pm. £1 per year / family. Purchase a bag of tasty food items every week worth approx. £15 for just £3.50. [email protected] or 01225 395 400 [email protected]. More info here.
  • NHS Healthy Start “If you are pregnant or have a child under the age of four, you could be entitled to receive vouchers that can be used in over 30,000 UK shops.” Eligibility check takes 2 minutes.
  • Future Bright: If you are worried about your job, looking to develop new skills, access training or find new opportunities, get in touch for a chat. email [email protected] 01225 395 555
  • Live Well B&NES adults: info & resources for families needing education / care /independent living support, & cost of living info.


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