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Visiting a food bank

Our volunteers are working together to deliver food, and are now starting to re-open our centres - read-on to discover more.

Currently, we are delivering food to clients, thanks to the support of Keynsham and District Dial-A-Ride.

Our Saltford centre re-opens for face to face collections, by prior arrangement, on 9th July 2021.

We hope that we will soon be able to re-open our Keynsham Centres. We look forward to being able to once again welcoming you in person, and for our volunteers to discuss your needs and prepare your food parcel.


“The volunteers at the food bank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

voluteer chatting to client over tea and biscuits

We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a food bank door. That’s why our food bank volunteers aim to welcome everyone who comes to the food bank with compassion, kindness and a listening ear.

Meeting your needs

Your food bank eVoucher will be exchanged for emergency food. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, halal or vegetarian.

Preparing your food

Whilst your food parcel is being prepared, a volunteer will offer you a warm drink and a biscuit. They will also be available if you would like to have a chat. Your food parcel will be packed into supermarket carrier bags. If you prefer to bring your own bags those can be used instead.

Practical guidance and support

Food bank volunteers take the time to listen and support you. They are specially trained to know about local services and offer practical guidance so that you have access to the right support, helping you to break out of crisis.

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